SaaS
Product, support and roadmap decisions on one typed graph instead of four tools.
Jobs Aanty does for SaaS
A software team's day spans support tickets, product feedback, roadmap decisions and on-call — usually across a chat tool, a ticketing system, a roadmap tool and a status page. Aanty's typed messages and entity-linked threads let a feature request, a bug and a roadmap item each own a thread on the same graph the support and engineering teams already work in.
Feedback linked to the roadmap item
A customer request or bug can own a thread entity-linked to its issue or roadmap card, so the discussion travels with the artifact.
Agents triage with scoped capability
A support or triage agent operates as a first-class principal with a capability scope and a budget — not a script with standing admin access.
Questions get matched before they're re-asked
A typed question checks against org memory first, surfacing "this was answered three weeks ago" instead of letting the same question get asked five times.
What changes day to day
Support, product and engineering stop maintaining separate systems of record that drift out of sync. The request, the decision to build it and the support thread that raised it stay connected, and repeat questions get caught before they become five duplicate threads.
See it from another angle
See Aanty run a saas day
Bring a real thread from how saas works today. In fifteen minutes we'll show you the same day as a calm briefing and a short queue of what actually needed you.