Needs-You Queue
A needs-you queue is a short, trusted list of items that genuinely require a person's attention, each with a stated reason — as opposed to an unread count that just measures how much you haven't looked at yet.
An unread badge answers one question: how much is left to read. It doesn't distinguish a critical approval from a reaction emoji, so the number grows regardless of whether anything in it actually needs you. A needs-you queue asks a different question: what, specifically, requires a human right now — and why.
Each item in a well-built needs-you queue carries a reason ("you're the named approver," "you were asked directly"), a source it links back to, a suggested action, and — when AI influenced the ordering — a visible confidence level. Items can be acted on inline: approve, reply, delegate, snooze, or dismiss, without necessarily opening the underlying channel.
The reliability of the queue depends on keeping deterministic rules — a direct mention, an assigned approval — separate from AI-recommended items. AI can promote or demote a recommendation, but a rules-based delivery shouldn't be something AI can quietly suppress, or the queue stops being trustworthy.
Needs-You Queue, in the product
Aanty's needs-you queue is fed by a deterministic attention floor first (policy-driven deliveries AI cannot suppress) with AI recommendations layered on top. Every item shows a "why you" reason, and the badge counts needs-you items — never raw unread count.
Related terms and pages
See Needs-You Queue in a real workspace
Bring a channel from wherever your team works today. In fifteen minutes we'll show what needs-you queue looks like on a real conversation, not a slide.