Client Portal
A client portal is a branded, purpose-built external surface where a client or guest sees only the threads, files and approvals relevant to them — a dedicated experience, not a stripped-down version of the internal tool.
The common way of letting an external party into a chat tool is a "guest" account — a login into the same product internal users have, with some features hidden or restricted. That approach tends to produce a degraded experience: the guest sees an unfamiliar internal-tool interface, navigates around features that don't apply to them, and often can accidentally glimpse more of the internal workspace than intended.
A purpose-built client portal takes a different approach: it's a separate, simplified surface designed specifically for the external relationship, showing only what that client is meant to see — their threads, their approvals, their files — with no internal navigation, no channel list, and no way to wander into anything else. Authentication is often lightweight (a magic link rather than a full account) since the portal is scoped narrowly by design.
Portals matter most for organizations whose work involves ongoing external collaboration — agencies with clients, consultancies with customers, service providers with the businesses they serve — where the alternative is either an awkward guest account or falling back to email entirely.
Client Portal, in the product
Aanty's client portals are a separate, branded surface (magic-link auth, per-tenant brand color) showing only a client's own threads, approvals and files — no internal nav rail, no Channels/Agents/People surfaces leak through. It's positioned directly against the "guests get a degraded version of the internal app" pattern common elsewhere.
Related terms and pages
See Client Portal in a real workspace
Bring a channel from wherever your team works today. In fifteen minutes we'll show what client portal looks like on a real conversation, not a slide.