ProductFeaturesAgentsSecurityPricingIntegrationsCompareBook a demo
Integration · Platform

WhatsApp

A business bridge for the channel your customers already use.

Overview

How WhatsApp fits into aanty

A WhatsApp Business bridge routes customer messages into an aanty thread and replies back out — built for organizations whose customers, especially in emerging markets, default to WhatsApp rather than email or an app download.

Business bridge

Inbound WhatsApp Business messages land as typed messages in the linked thread; replies route back through the same number.

Emerging-market reach

Built for the customer base that defaults to WhatsApp over email — no separate app to install.

Structured record

Conversations become a searchable, auditable thread instead of disappearing into a phone’s chat history.

How it works

Bi-directional integration

Events flow both ways: WhatsApp activity lands in aanty as a typed message in the right thread, and actions taken in aanty — approvals, replies, assignments — flow back out to WhatsApp, kept in sync through the same tenant-scoped access controls as the rest of the product.

See WhatsApp inside a real aanty workspace

Bring the WhatsApp events your team already generates. In fifteen minutes we'll show you what they look like as a conversation, not a notification.