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Integration · Event bus

Inbound email

A channel email address turns a reply into a typed message.

Overview

How Inbound email fits into aanty

External parties can participate in a thread by email without an aanty account: each channel gets an inbound address, and incoming mail — including attachments through the same file pipeline — becomes a typed message in the right topic thread.

Channel email addresses

Every channel can have an inbound email address that routes replies into the matching topic thread.

Attachment handling

Attachments on inbound email go through the same file pipeline as anything uploaded in the app.

No account required

External parties reply by email — no aanty login needed, the same no-friction bar as a guest link.

How it works

Inbound integration

Inbound email events flow into aanty's event ingestion bus; each becomes a typed system message in the right channel or thread that a human can reply to directly — turning a state change into a place to talk, not just a notification to dismiss.

See Inbound email inside a real aanty workspace

Bring the Inbound email events your team already generates. In fifteen minutes we'll show you what they look like as a conversation, not a notification.