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Feature · Messaging Core

Typed Messages

Every message carries a type — decision, question, task, approval — and the type does the work.

Overview

Inside Typed Messages

Aanty’s unit of communication isn’t a plain string in a flat channel. Every message is AI-assigned, and user-overridable, one of a fixed set of types, and that type drives routing, notification priority, search facets and analytics.

A real substrate, not a label

message, question, answer, decision, update, task, approval, alert, doc, event, celebration — each behaves differently downstream.

Classification never blocks send

AI assigns type after the message is persisted — sending is always instant, never gated on a model call.

User-overridable

AI gets it right most of the time; you can always correct the type, and the correction is what the model learns from.

How it works

The detail

Typed messages are the substrate everything else in aanty builds on: routing, notification priority, search facets and analytics all key off the type. Classification is applied as post-send enrichment, so it never sits on the critical path of sending — and a human correction to the type is what keeps the classifier accurate over time.

Related

Keep exploring

Where this connects — in the product and in the rest of the catalog.

See Typed Messages on your own workspace

Bring a real channel. In fifteen minutes we’ll show you typed messages working on your team’s actual conversations, not a demo script.